i need photoshop help

Postby **Geekhead** » 2008.10.05 (20:26)

i posted this here because i diddn't know where else to put it. mods can move if in wrong spot.

OK. I downloaded the demo for the adobe photoshop cs3 or whatever, than it collided with another program and nearly killed my computer!

can someone please help me and tell me what to do?

PS. i don't know what the other program that it collided with is.

http://nmaps.net/user/T3chno · Postby **T3chno** » 2008.10.05 (20:31)

Did you see the minimum requirements? How's your RAM?

Postby **Geekhead** » 2008.10.05 (20:34)

1 no i didn't

2 i have no idear

http://nmaps.net/user/ · Postby **xeronix** » 2008.10.05 (20:35)

Did you happen to catch (if there was an error box of some sort?) any info? Like techno said, your computer may not reach the requirements. ... But cant really tell what it would clash with, its pretty universal if is CS3...

http://nmaps.net/user/T3chno · Postby **T3chno** » 2008.10.05 (20:43)

Geekhead wrote:1 no i didn't

2 i have no idear

Minimum requirements for CS3:

WAIT... ZOMGOMGOMGM CS4 is up on trial. I'll have to ask my cousin to get it. :D
I'm guessing you downloaded that one.

Windows

* 1.8GHz or faster processor
* Microsoft® Windows® XP with Service Pack 2 (Service Pack 3 recommended) or Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 1 (certified for 32-bit Windows XP and 32-bit and 64-bit Windows Vista)
* 512MB of RAM (1GB recommended)
* 1GB of available hard-disk space for installation; additional free space required during installation (cannot install on flash-based storage devices)
* 1,024x768 display (1,280x800 recommended) with 16-bit video card
* Some GPU-accelerated features require graphics support for Shader Model 3.0 and OpenGL 2.0
* DVD-ROM drive
* QuickTime 7.2 software required for multimedia features
* Broadband Internet connection required for online services*

I say 1 GB is a minimum. 512 is definitely not enough. 2 is average now, I guess.

Postby **Geekhead** » 2008.10.05 (20:52)

no, i'm pretty sure i did CS3. i did it a couple weeks ago and was too lazy to start this thread.

i already have gimp. does that help anything???

http://nmaps.net/user/ · Postby **xeronix** » 2008.10.05 (20:55)

what OS do you have? i dont see why it wouldnt work, do you know if the download was corrupt or anything??

Postby **Geekhead** » 2008.10.05 (20:58)

i have no cpu smarts, so i don't have any idea of what these phrases mean. like OS.

And my cpu might go as slow as a turtle if i download, this my sisiter says.

http://nmaps.net/user/ · Postby **xeronix** » 2008.10.05 (21:01)

It may be your computer then.. OS is your operating system (windows, mac, linus etc) .. But It relally shouldnt matter which one you have.. It may be that your computer doesnt meet the requirements it may ask for...

Postby **Geekhead** » 2008.10.05 (21:04)

oh, windows

http://nmaps.net/user/ · Postby **xeronix** » 2008.10.05 (21:06)

how old is your computer?

Postby **Geekhead** » 2008.10.05 (21:08)

i have windows XP, so about 4,5 years maybe?

http://nmaps.net/user/ · Postby **xeronix** » 2008.10.05 (21:16)

You may just be out dated then. So it may be that your computer cant support it. ... go to the start menu > control panel > & look for 'system' ... it should have a bunch of stats; open that & either relay what it says or take a screen shot of it.

Postby **origami_alligator** » 2008.10.05 (21:18)

Geekhead wrote:i have windows XP, so about 4,5 years maybe?

If you don't have Service Pack 2 (which it sounds like you don't) then your computer won't be able to run Photoshop.

Delete Photoshop from your computer by doing:
Start > Control Panel > Add/Remove Programs

click on Photoshop and choose "Uninstall" and follow the steps until it says that the program has been uninstalled. Try the download again and this time watch for the error message and anything that might say "more details" or something along those lines and then give us the information.

As of right now nobody can really help you without that information.

EDIT: Or it may just be your system requirements, which you could find by doing:
Start > All Programs > Accessories > System Tools > System Information
But I don't know if you want to keep that private. If you do decide not to share you system info with us then just compare T3chno's post with your system requirements and see what may be lacking.

http://nmaps.net/user/maestro · Postby **乳头的早餐谷物** » 2008.10.06 (02:31)

I have to ask, what on earth do you mean by "than it collided with another program and nearly killed my computer"?

Postby **Geekhead** » 2008.10.09 (01:29)

maestro wrote:I have to ask, what on earth do you mean by "than it collided with another program and nearly killed my computer"?

the computer wouldn't turn on or off, even if you would do that hold down the power button thing, so we had to unplug it than it finally shut down 10 minutes after that, than to get past the startup screen, i kept haing to press the standby button on the keyboard! than it was still slow after that, until we killed it.

Postby **trezoid** » 2008.10.09 (01:34)

Where did you download the demo???

cause program collisions don't do stuff like that.

infact...they don't really happen, so it sounds like you got a broken copy...

http://nmaps.net/user/T3chno · Postby **T3chno** » 2008.10.09 (03:16)

trezoid wrote:Where did you download the demo???

cause program collisions don't do stuff like that.

infact...they don't really happen, so it sounds like you got a broken copy...

This is the only good Photoshop trial I see.

Postby **trezoid** » 2008.10.09 (07:09)

Techno wrote:
This is the only good Photoshop trial I see.

I wonder if its an actual trial or a "trial *coughpiracycough* with an unfortunate results, Like some serious virus issues...

http://nmaps.net/user/littleviking001 · Postby **LittleViking** » 2008.10.09 (07:50)

It's a trial. Any time you install Photoshop without entering a product key, it starts a 30-day trial of the full program.

Postby **trezoid** » 2008.10.09 (09:43)

By actual trial, I mean did he get it from adobe?

because software issues JUST DON'T DO THAT TO A COMPUTER!

That is SERIOUS OS corruption.

Postby **origami_alligator** » 2008.10.09 (18:44)

LittleViking wrote:It's a trial. Any time you install Photoshop without entering a product key, it starts a 30-day trial of the full program.

heh, except you can't save anything. I had a trial of Photoshop a while back and I had to Print Screen and then paste it into Paint to save anything that I did.

http://nmaps.net/user/geti · Postby **Geti** » 2008.10.09 (22:29)

yeah, only a pretty serious pack of malware could do that. if you got it from a torrent or something, smooth at you for failing hard.
get a screenshot of what happens when you start it, if anything visual happens. it sounds like a pretty badly corrupted version if it broke your computer so bad a hardware shutdown didnt work. this wouldnt be an application "collision" as that doesnt really make any sense. having GIMP or any program installed wouldnt matter, thats not how programs work (unless they are say, an expansion pack that requires another program to function, but that is a different case from the one we have here.
does something photoshopesque open, or does the computer just crash?
also get us some system specs please.

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